# The market already wrote the brief.

> Arrival windows, a written seasonal or quarterly program, a photo file instead of a ticket, and a season warranty on joints we close. You can leave. The file st

Canonical: https://www.frameworkpest.ca/promises/
Last updated: 2026-11-02

How we show up

Calgary reviews punish no-shows, November mice, cancellation theatre, and a ticket instead of a file. We designed the practice as the inverse of that list, including a program you can actually explain.

[Book an inspection](https://www.frameworkpest.ca/contact/) [Get the season guide](https://www.frameworkpest.ca/guide/)

Six promises

## Operational, not decorative.

01

### A window, not a maybe

You get an arrival window in writing. If we miss it, we tell you first, not after you took the afternoon off.

02

### A program, not a trap

Most buildings need a cadence: mouse season, wasp season, or a quarterly walk. You can leave. No locked spray contract.

03

### The file is the product

Photos, ranked pathways, materials. If last year’s vendor left you a ticket, this is the opposite.

04

### Mice that return are an open joint

If a pathway we closed reopens in the first freeze-thaw season, we come back to that joint. We do not sell you the same bait station as a sequel.

05

### Quote before the truck moves

House or tower, the scope is written before anyone drives. No surprise add-ons at the dock.

06

### A person, not a call centre

Same number on every page. 825 747 5787. Occupancy, food, and clinical issues jump the queue.

What we will not sell

## The one-star list, refused.

- Door-to-door cancellation theatre.
- A monthly fog with no permission to close the building.
- A program you cannot leave and cannot explain.
- “Sometime Thursday” instead of a window.
- Bait as the product while the 6 mm joint stays open.
- A call centre that cannot name the building.

Read the [review brief](https://www.frameworkpest.ca/insights/calgary-review-pain-points/) or call [825 747 5787](tel:+18257475787).

[Score the envelope](https://www.frameworkpest.ca/assessment/)